Shipping Policy
At Clothes Ave, we aim to make the shipping process clear and dependable so customers know what to expect when placing an order. Please review the information below to understand how orders are processed and delivered.
1. Shipping Coverage
Clothes Ave currently ships orders within the United States only.
At this time, international shipping is not available.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or U.S. public holidays.
During peak periods such as promotions or seasonal demand, processing times may take slightly longer. Once your order has been processed, you will receive a shipping confirmation email.
3. Shipping Methods & Delivery Time
We offer standard shipping for all orders.
- Standard Shipping: Estimated delivery within 5–7 business days after shipment
Delivery times are estimates and may vary depending on factors such as destination, weather conditions, or carrier-related delays beyond our control.
4. Shipping Costs
Shipping costs are calculated and displayed clearly at checkout before payment is completed.
Rates may vary based on order size, weight, and delivery location.
We do not add hidden or unexpected shipping charges after checkout.
5. Order Tracking
Once an order has shipped, tracking information will be sent to the email address provided at checkout.
Customers are encouraged to monitor tracking updates directly through the carrier’s website.
6. Shipping Carriers
We work with established U.S.-based shipping carriers to help ensure orders are delivered securely and in a timely manner.
7. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Clothes Ave is not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you notice an error in your shipping address, please contact us as soon as possible after placing your order.
8. Delayed, Lost, or Missing Packages
If an order appears delayed, lost, or missing, please contact us within 7 days of the expected delivery date. We will review the situation and, where possible, assist by working with the shipping carrier.
9. Undeliverable or Returned Packages
Packages returned due to incorrect addresses or unsuccessful delivery attempts may require additional reshipping fees. Customers will be contacted if further action is needed.
Need Help? Contact Us
If you have any questions regarding shipping or delivery, please contact us using the information below.
Clothes Ave
📍 1832 Countryside Dr, Turlock, CA 95380, United States
📧 Email: support@clothesave.com
📞 Phone: +1 209-634-3006